*********

Regional Head of Customer Experience - People & Performance, South Asia

phone

+65-6***-****

location

ORCHARD ROAD 238873


Verified 1 years ago

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Company Information

Company

industryWithGradientLOUIS VUITTON

Website

globe************

Registration Number

registerWithGradient53016653D

Year of incorporation

flag2004

Ownership

ownershipSole Proprietor/ Partnership

Industry Category

industryWithGradientWHOLESALE AND RETAIL TRADE

Industry Classification

industryWithGradientWHOLESALE OF TEXTILES AND LEATHERS

Address

location391A, ORCHARD ROAD, NGEE ANN CITY, #13-01, 238873, Singapore
Experience

Confidential

Director of Organizational Development

Sep 2023 - Present

Confidential

Consulting/ Advisor - Customer Experience, People & Performance Strategist

Sep 2023 - Present

Confidential

Director/ VP of People & Performance - Consulting Contract

Aug 2023 - Present

Wardah Harharah | Consulting, Training & Coaching Services

Executive Coach | Certified Emotional Intelligence Coach | Certified NLP Practitioner

Jul 2023 - Present

Confidential

Consulting Contract - CX & People Development

Jul 2023 - Present
louis-vuitton

louis vuitton

Regional Head of Customer Experience - People & Performance, South Asia

Oct 2021 - Present
louis-vuitton

louis vuitton

Head of Client Services & E-Retail

Sep 2021 - Present
louis-vuitton

louis vuitton

Regional Head/ Director Customer Experience,South Asia

Sep 2021 - Aug 2023
louis-vuitton

louis vuitton

Director People & Performance, South Asia

Sep 2021 - Aug 2023
louis-vuitton

louis vuitton

Director - South Asia

Aug 2021 - Jul 2023

Multiple Clients in US & UAE

Principal Consultant

Sep 2020 - Present

Edese Doret Industrial Design, Inc.

Chief Operating Officer - Contract

Sep 2020 - Present

Confidential - Multiple Clients in US & UAE

Principal Consultant

Sep 2020 - Present

Edese Doret Industrial Design, Inc.

Chief Operating Officer

Sep 2020 - Present

Confidential Government

Advisor To Chief Executive Officer [Design Firm]

Jul 2020 - Apr 2021

The Powerhouse Project

Principal Consultant - Fractional Chief People & Performance Officer

Jun 2020 - Present

Confidential Government

Executive Vice President

Jul 2019 - Jun 2020

Confidential Government

Executive Vice President Customer Experience/ Chief Customer Experience Officer

Jul 2019 - Jun 2021

Confidential Government

Executive Vice President - Consultant/ Advisor

Jul 2019 - Jun 2021

Confidential Government

Executive Vice President

Jun 2019 - May 2021

Confidential Government

Executive Vice President, Organizational Excellence

Jun 2019 - Jul 2020

Confidential Government

Executive Vice President/ COO

Jun 2019 - May 2021
airbnb-singapore-private-limited

airbnb singapore private limited

Director - Guest Experience

Oct 2017 - Jun 2019
airbnb-singapore-private-limited

airbnb singapore private limited

Director of Talent & Performance - Guest Experience

Oct 2017 - Jun 2019
airbnb-singapore-private-limited

airbnb singapore private limited

Global Director Of Training & Customer Experience

Oct 2017 - Jun 2019
airbnb-singapore-private-limited

airbnb singapore private limited

Director of Training And Development

Oct 2017 - Jun 2019
airbnb-singapore-private-limited

airbnb singapore private limited

Global Director Of Omni-Channel Guest Experience

Sep 2017 - May 2019
airbnb-singapore-private-limited

airbnb singapore private limited

Coach & Mentor for the Women@MTL Affinity Group

Sep 2017 - Jun 2019

Etihad

Director Premium Brand, North America

Mar 2015 - May 2017
etihad-airways-pjsc

etihad airways pjsc

Director of Training & Performance - Sales Team, North America

Mar 2015 - May 2017

Etihad

Director of Premium Sales & Marketing, North America

Mar 2015 - May 2017

Etihad

Director of Client Development

Feb 2015 - Jun 2017

Etihad

Director of Client Development, North America

Feb 2015 - Apr 2017

Etihad

Global Head

Aug 2012 - Feb 2015

Etihad

VP/ Global Head Product & Customer Experience

Aug 2012 - Feb 2015

Etihad

Global Head of Talent & Performance - Guest Experience

Aug 2012 - Feb 2015

Etihad

Global Head of Customer Experience - People & Performance

Aug 2012 - Jun 2017

Wardah Harharah, Executive Coach

Founder & Executive Coach

Aug 2012 - Present

Air Serbia

Director of Special Projects

Aug 2012 - Feb 2015

Etihad

Global Head People & Performance

Aug 2012 - Feb 2015

Etihad

Global Head

Jul 2012 - Jan 2015

Etihad

Global Head of Customer Experience

Jul 2012 - Jan 2015

Etihad

Founder & Coach - Coaching Program

Jun 2012 - Feb 2015

Royal Jet

Senior Manager Product & Services

Jul 2006 - Jun 2012

Royal Jet

Senior Manager Training & Performance

Jul 2006 - Jul 2012

Royal Jet

Senior Manager Training & Performance

Jul 2006 - Jun 2012

Royal Jet

Senior Manager Product & Services

Jun 2006 - May 2012
emirates

emirates

Leadership & Customer Experience Trainer

Feb 2004 - May 2006
emirates

emirates

Senior Training And Development Specialist

Jul 1998 - Jun 2006
emirates

emirates

Performance Manager/ Training Executive

Jul 1998 - Jun 2006
royal-brunei-airlines-sdn-bhd

royal brunei airlines sdn bhd

Cabin Crew First Class & VIP Flights

Apr 1996 - Jun 1998
singapore-airlines-limited

singapore airlines limited

Cabin Crew

Feb 1990 - Feb 1995
singapore-airlines-limited

singapore airlines limited

Cabin Crew

Jan 1990 - Jan 1998

Coach Culture

Coach & Mentor

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